Apartments

Cancellation of the order (postponing or shortening the dates) made between 14 and 8 days prior to the date of check-in results in a $50 cancellation fee.

Cancellations of orders (postponing or shortening the dates) made between 7 and 1 day before date of check-in result in a penalty of one night’s stay fee. This is charged at the maximum price for a night’s stay.

In case of cancellation (postponing or shortening the dates) on the date of check-in or non-appearance at the apartment at the dates of the approved order, all charges paid for the requested services will not be refunded.

Transfer and Interpreter

Deposits for airport transfers and interpreting services are fully refunded if cancelled any time before the check-in date. If these services are cancelled on the date of check in or after the check-in date, a refund will not be issued.

Visa support

Visa support fees will not be refunded if the apartment reservation is cancelled at any time for any reason whatsoever. Cancellation of the order after receiving an invitation letter results in a penalty of one night’s stay fee at a maximum price.

Damage

In case of any damage caused by the client or his/her guests to the apartment’s interior during the time of his/her stay at the apartment, the compensation for such damage is covered by client completely.